Anu Sookaloo Currently works as Senior Technical Support Analyst at Emtel Ltd

Followed the Higher National Diploma in Telecommunications in 2007

Trainee Testimonial

I joined the School of Information Technology Electronics and Communication in 2007 for my Higher National Diploma in Telecommunications which I completed in 2009.

In order to complete my final project, I was placed in several technical departments of Emtel where I had the opportunity to learn and gain experience. I was awarded the best performance for my batch.

After one month, I got a job at Outremer Telecom as NOC Core Technician on a 24/7 shift system work. I also got the chance to work with the IT Support Team.

After 5 months, I decided to continue studying further. I therefore left my current job and joined a French BPO firm, as IT Support Technician, which had flexible working hours. This flexibility allowed me to start my CCNA course. There I learned about infrastructure, networking, telephony, end user support and troubleshooting.

After 1 year at the BPO firm, I joined the Mauritius Computing Services, as Support Engineer, which forms part of Harel Mallac Technology Arm. I was posted in the Hosting and Network Operation department.

As soon as I passed my CCNA exams, I was given hands on routers and switches to perform network configurations. I had the opportunity to work on many projects including those of international organizations. I worked there for 3 and half years, which helped me to learn and develop my skills on Telecom, Networking.

I also had the opportunity to learn and work on Security and Cloud Computing. I did my BSc on a part-time basis after having completed my CCNA and CCDA courses. In January 2015, I joined the Enterprise Solutions department of Emtel.
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