| Search for a course > FRONT OFFICE NC LEVEL 4 |
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- Maintain personal presentation and greet customers in the hospitality industry
- Provide customer service for visitors
- Use telephone systems in a commercial hospitality environment
- Provide a reservation service in a commercial hospitality environment
- Receive and action payments in a commercial hospitality environment
- Exchange foreign cash and travellers cheques for customers in a commercial hospitality environment
- Audit customer and commercial establishment records in a commercial accommodation environment
- Perform debtor control functions and reconcile balances in a commercial hospitality environment
- Manage a concierge service in a commercial hospitality environment
- Read texts for practical purposes
- Provide an information and booking service for customers in a commercial hospitality environment
- Provide a porter service in a commercial hospitality environment
- Handle and store customer and establishment property in a commercial hospitality environment
- Provide a property collection and delivery service in a commercial hospitality environment
- Provide a commissionaire service in a commercial hospitality environment
- Provide a mail and communications service for customers in a commercial hospitality environment
- Provide a vehicle valet parking service in a commercial hospitality environment
- Provide courtesy transport for customers in a commercial hospitality environment
- Provide establishment equipment to customers in a commercial hospitality environment
- Participate in groups and/or teams to gather ideas and information
- Deal with customer complaints in the hospitality industry
Provide office reception services
- Use office administration systems and processes
- Use office communication systems
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- Minimum SC or NTC level 3 or NC level 3 Front Office + working experience
- Minimum 17 years
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1 Year |
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Full-Time
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