Search for a course > HOUSEKEEPING NC4 |
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- Maintain housekeeping supplies
- Provide a housekeeping service within area of work
- Maintain the housekeeping service
Plan and supervise daily housekeeping operations in a commercial hospitality environment
- Applying safety and security in housekeeping
- Receive and resolve customer complaints about products or services, in a hospitality environment
- Provide customer service in the tourism and travel industry
- Demonstrate knowledge of the tourism industry in Mauritius
- Demonstrate knowledge of communication and customer service skills in tourism and travel workplaces
- Maintain personal presentation in the workplace
- Apply and demonstrate team building principles and skills
- Apply time management concepts and methods in business situations as a supervisor
- Demonstrate knowledge of quality and its management
- Apply sustainable environmental management practices as a workplace supervisor
- Read , write and converse in French for the hospitality industry
- Read, write and converse in English for the hospitality industry
- Read , write and converse in a foreign language for the hospitality industry
- Use hospitality selected software to input data
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- NTC 3 (now NC 3) Housekeeping + working experience
- SC + 3 years work experience in Housekeeping
- Minimum 17years
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1 year (2.5 days per week at the training centre) |
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Full-Time
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