| Search for a course > TRAVEL AND TOURISM NC LEVEL 4 |
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- Process travel requirements using a computer reservation system
- Develop personal plans for a work role in a tourism and travel industry environment
- Demonstrate knowledge of and process reservations for water transport
- Respond in writing to enquiries and complaints in the tourism and travel industry
- Demonstrate knowledge of communication and customer service skills in tourism and travel workplaces
- Demonstrate knowledge of and process domestic air travel
- Demonstrate knowledge of and process international accommodation
- Advise on and sell travel insurance
- Complete tourism and travel administration tasks and use office equipment
- Provide customer service in the tourism and travel industry
- Work in a team in a tourism and travel situation
- Demonstrate cross-cultural communication for the tourism and travel industry
- Demonstrate knowledge of support mechanisms for visitors with special needs
- Provide information about specified regions in Mauritius as visitor destinations
- Read and write in French for the tourism and travel industry
- Demonstrate knowledge of International Air Transport Association (IATA) world geography
- Perform and Apply calculations, data analysis, and statistical interpretation in a business context
- Demonstrate knowledge of the tourism industry in Mauritius
- Demonstrate knowledge of and use email and Internet in the tourism and travel industry
Advise customers of regulatory requirements for international air travel
Sell and process travel requests in a travel industry environment
Demonstrate knowledge of the sales function and process in tourism and travel workplaces
Solve problems which require calculation with whole numbers
Operate a word processor
Create and use a simple computer spreadsheet to solve a problem
Apply ethics pledge within his/her workplace
Describe the legal rights and responsibilities of employees and employers in a tourism workplace
- Outline and apply contract legislation relating to the tourism and travel industry
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- - Minimum SC + 3 years of relevant working experience OR
-NTC 3 (NC Level 3) in related field
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1 year |
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Full-Time
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