| Search for a course > FRONT DESK CUSTOMER SERVICE |
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- Maintain personal presentation and greet customers in the hospitality industry.
- Provide customer service for visitors.
- Use Telephone systems in a commercial hospitality environment.
- Provide a reservation service in a commercial hospitality environment
- Exchange foreign cash and travellers cheques for customers in a commercial hospitality environment
- Manage a concierge service in a commercial hospitality environment
- Provide an information and booking service for customers in a commercial hospitality environment
- Provide a porter service in a commercial hospitality environment
- Provide a commissionaire service in a commercial hospitality environment
- Provide a vehicle valet parking service in a commercial hospitality environment
- Provide courtesy transport for customers in a commercial hospitality environment
- Provide establishment equipment to customers in a commercial hospitality environment
- Deal with customer complaints in the hospitality industry
- Provide office reception services
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- Profile of Trainees: School Certificate Holders, Front liners from the Industry with a minimum of one year working experience in the relevant field.
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72 hours |
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Part-Time
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