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Achievements
1999 - NTC Level 3 Front Office & Housekeeping
2002 to 2007 - Further studies and Restaurant & Banqueting Manager at Best Western Park Hotel in Scotland
2007 to 2009 - Assistant Operation Manager at Northumberland Hotel in Scotland
2011 to 2015 - Training Quality Manager at Heritage Resorts
2016 to present - Learning and Development Executive at Heritage Resorts
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